21 Years Old and Fresher Than Ever
Health Focus was formed in 1989. Then it was known as Orion Medical
Management. The founder, Dr. Selwyn Moskovitz, started the company to
answer a need for an easy to use and stable practice management system
at a time when the personal computer was making large inroads into
private medical practice.
What began more as a hobby for Dr. Moskovitz, to assist his fellow
medical colleagues, has grown into the largest independent practice
management software company in South Africa, operating not only in South
Africa but six other African countries as well.
At the beginning of 2000 the company underwent a change, both of name
and shareholding, with three new shareholders and directors buying into
the revitalised Health Focus. Since February 2000 Health Focus has seen
its customer base double, off an already large base. When asked what
this could be attributed to, Paul Cooper, CEO of Health Focus, answered,
“We concentrate on two key areas; customer service levels and leading
edge technology. In fact, we are acknowledged in our industry, by our
competitors, to be leaders in our field when it comes to technology
employed and our customers acknowledge that we offer the very best
service levels when compared with our closest competitors. Our motto is
to systematically improve your practices profit potential and we employ
technology to successfully achieve this goal.”
Mr. Cooper went on to add, “One of our key strengths is the length of
service of our staff. Our directors all have over 15 years service in
this industry, our managers have a minimum of 5 years service and the
majority of our independent dealers have been working with us for more
than 10 years. This ensures continuity of service to our customers as
well as skills transfer to new comers in our business.”
Another major area of strength for Health Focus are their partners in
business. Health Focus doesn’t believe in re-inventing the wheel; they
believe in remaining focussed on what they do best, practice management.
With this in mind they partner with the best in the industry when it
comes to delivering integrated value added services to their customer
base. Partners such as HealthBridge, Medprax, Switch and Nexion, to name
a few, all leaders in their respective fields, bring a wealth of
additional services to a Health Focus customer.
While Health Focus is the major player in the optometry practice
management market, with not only their own software entitled Eminance
but also through branded solutions such as SpecPac, for the Spec-Savers
group, they cater to all private medical practices from, for example, a
casualty unit or ambulance service right through to your GP and
specialist practices and even your large multi-disciplinary primary
health care clinics.
When asked what the next 21 years would be like Mr. Cooper had this to
say “One thing is for sure, there is constant change in the medical
industry, however, if you want stability, excellent service and a
practice management partner that stands by you for the long haul then
you should be with us.”